Simple, transparent pricing

Plans that scale with your product

Every plan includes the widget, runtime error capture, and AI fix prompts. Start with a 14-day trial—no forever-free plan, upgrade anytime.

Save ~15% with annual billing on Starter and Pro · 14-day trial on signup

Starter

$29 / month
  • Up to 3 projects
  • 25,000 events / month
  • Feedback widget + error capture
  • AI fix prompts (standard models)
  • Unified inbox
  • Email alerts · 14-day retention
Start 14-day trial
Most Popular

Pro

$79 / month
  • Unlimited projects
  • 100,000 events / month
  • AI correlation engine
  • Priority AI context window
  • Public changelog & roadmap
  • Ratings & satisfaction signals
  • Up to 10 team seats
  • Slack & GitHub · 90-day retention
Start 14-day trial

Enterprise

Custom

Volume pricing tailored to your org

  • Custom event volume & pricing
  • SSO / SAML & role-based access
  • Dedicated support & SLA
  • Public changelog & roadmap
  • Ratings & satisfaction signals
  • Custom AI models & context limits
  • VPC / on-prem deployment options
  • Security review & compliance support
Contact sales

Need higher limits, a pilot, or procurement paperwork? Talk to us about Enterprise → or review our security documentation.

Frequently asked questions

Can I change plans later?

Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any charges.

What payment methods do you accept?

We accept all major credit cards and process payments securely through our payment provider. All transactions are encrypted and secure.

Is there a trial?

Yes. New accounts get a 14-day trial with Starter features—no credit card required and no forever-free plan. After the trial, choose Starter or Pro to keep collecting feedback and errors. Agencies and larger teams can contact sales for a custom pilot.

Is there a free plan?

No. BugHarbor does not offer a forever-free account. You get a 14-day trial to evaluate the product, then continue on Starter or Pro.

What happens if I exceed my plan limits?

We'll notify you when you're approaching your limits. You can upgrade your plan at any time to continue using BugHarbor without interruption.

Still have questions?

Our team is here to help. Start a 14-day trial or reach out if you need Enterprise pricing, a sales-led pilot, or a security review.