Built for web agencies

One hub for every client project

Stop chasing feedback across email, Slack, and Spreadsheets. Capture bugs and requests on every client site—then prove your value with clear reports and a white-labeled experience.

Start 14-day trial See how it works

Without BugHarbor

  • Feedback buried in email threads
  • Clients ping you on five channels
  • Hard to show what you fixed this month

The agency tax

  • Hours lost on triage & copy-paste
  • No shared source of truth for the team
  • Looks reactive instead of proactive

With BugHarbor

  • One inbox per client project
  • Widget + errors on their live site
  • Reports that sell your retainers

How agencies use it

Install once. Run every client from one desk.

Drop the widget on each client site, centralize the noise, and ship work with the context your team needs.

01

Spin up a project per client

Keep Northwind, Acme, and that redesign all separated—same account, clear boundaries, quick switching.

02

Embed a branded widget

Match their colors, drop your agency mark, and collect feedback + JS errors without looking like a third-party tool bolted on.

03

Triage, assign, report

Route into GitHub/Linear/Jira, loop your team in, then send clients a clean report of what landed and what shipped.

Agency workspace
4 clients live
N

Northwind Commerce

12 open · 3 urgent

B

BrightPath Marketing

5 open · widget active

H

Harbor Legal Site

8 open · errors linked

P

Pulse Fitness App

2 open · report due Fri

PA

Pixel & Atlas

Client feedback · white-labeled

Your brand · their site

Widget preview

Primary

Accent

Surface

Clients see your agency—not ours.

White-label ready

Look like the agency they hired—not a bolted-on tool

Brand the feedback widget with your logo and colors. Present a professional, cohesive experience on every client launch and retainer site.

  • Custom branding & colors per project
  • Remove BugHarbor branding where it matters
  • Custom domain support for a seamless handoff

Client reporting

Make retainers easier to renew

Generate professional reports that show feedback trends, resolution rates, and the work you actually shipped—so status meetings start with proof, not excuses.

  • Analytics & insights clients understand
  • Exportable reports for QBRs and standups
  • Custom date ranges per engagement

Monthly client report

Northwind · March

Ready to send

47

Captured

39

Resolved

8

Open

Resolution rate 83%
Highlight: Checkout bugs down 60% after sprint 12—screenshot evidence attached.

Built for agency ops

Everything your delivery team needs

Multi-client control, collaboration, and the integrations you already bill against.

Multi-client projects

Organize feedback from every engagement in one place. Switch clients without losing context.

  • Unlimited projects per account
  • Project-based organization
  • Quick project switching

Team collaboration

Invite designers, PMs, and developers. Assign feedback and keep everyone synced.

  • Unlimited team members
  • Role-based permissions
  • Comments & mentions

Workflow integrations

Push work into the trackers your squad already opens every morning.

  • GitHub, Jira, Linear & more
  • Custom webhooks
  • API access
Browse integrations

Client access control

Share visibility without giving away the keys to your delivery process.

  • Granular permissions
  • Project-level access
  • Secure client portals

Feedback + errors together

When a client says “it’s broken,” you already have the stack trace and breadcrumbs.

  • JS error capture on client sites
  • AI links reports to crashes
  • Same API key as the widget

Built to scale with you

From solo freelancers to multi-pod agencies—grow seats and projects without per-client chaos.

  • Save hours every week
  • Impress clients with polish
  • Data you can show in QBRs

Why agencies choose BugHarbor

Win more trust. Waste less time.

Built with agencies in mind from day one—not bolted on later.

Save hours every week

Automate collection and organization. No more spreadsheets, email archaeology, or feedback scattered across five channels.

Impress your clients

A white-label experience and clear reports show you’re organized, responsive, and worth the retainer.

Scale your team

Add people and projects as you grow. Keep delivery pods aligned without inventing a new process per client.

Data-driven delivery

Prioritize with trends and metrics you can show in QBRs—not gut feel and unread inboxes.

Ready to run client feedback like a product team?

From solo freelancers to multi-pod agencies—start with Pro for white-label and unlimited projects.

Start 14-day trial View Pricing